FAQs

1. How does HearClears work for earwax removal? HearClears is equipped with a camera that allows visualizing the inside of the ear. With an ergonomic design and tailored tips, it gently removes earwax using specific tools.

2. Is using HearClears safe? Yes, safety is a top priority in the design of HearClears. The tips are designed not to cause harm to the ear, and the camera provides a clear view inside the ear, reducing the risk of injuries.

3. Who can use HearClears? HearClears is suitable for a wide audience, including adults and children, provided they are capable of using the device responsibly. It is also recommended for the elderly who may have difficulty cleaning their ears.

4. Does HearClears require special training to use? No, HearClears is designed to be intuitive and easy to use. However, it is recommended to carefully read the user manual provided with the product for optimal and safe use.

5. Is HearClears rechargeable? Yes, HearClears is rechargeable via a provided USB cable. It is equipped with a durable battery that offers sufficient autonomy for multiple uses before needing to be recharged.

6. Is HearClears waterproof? Yes, HearClears is designed to be waterproof, which means it can be easily cleaned after each use. However, please avoid submerging the device in water.

7. Where can I buy HearClears? HearClears is available for purchase on our official website as well as in select medical equipment stores and partner pharmacies. Ensure you buy from reliable sources to guarantee the authenticity of the product.

8. Is HearClears covered by a warranty? Yes, HearClears comes with a limited warranty covering manufacturing defects and component-related issues for a specified period. Please refer to the warranty terms and conditions included in the packaging for more details.

9. Does HearClears replace professional medical care for ear maintenance? HearClears is designed as a personal maintenance tool to help gently remove earwax. However, in case of ear-related health issues or doubt, it is recommended to consult a qualified healthcare professional.