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FREQUENTLY ASKED QUESTIONS
What is the reason for purchasing HearClears?
Using HearClears to remove earwax offers several advantages over cotton swabs: enhanced visibility, making it easier to locate earwax; increased precision in removal to minimize the risk of damage; reinforced safety by avoiding pushing earwax deeper; and an opportunity for learning by better understanding ear structure and proper ear hygiene practices.
For which operating systems is the application suitable and is it free?
The application is supported on iOS and Android and is completely free of charge.
Can HearClears also be used in children?
Yes, as long as it's done by an adult. Many children even enjoy observing their ear canal on their mobile phone during this time.
What happens if the device stops working?
All HearClears devices undergo strict quality control. However, if your product still malfunctions or has manufacturing defects, we will promptly arrange a free replacement.
Any question?
You can contact us through our contact page! We will be happy to assist you.
Our customer support is available : 24h/24 7d/7Average answer time: 1h